Effective Date: 05-09-2024
At Global Freight Express, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, engage with our services, or interact with us in any other way. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
Global Freight Express collects various types of information to provide our services and enhance your experience:
a. Personal Information
When you interact with us, we may ask you to provide personal information, such as:
- Name
- Email address
- Phone number
- Company name
- Address
- Payment information
- Any other information you voluntarily provide through forms, inquiries, or customer service.
b. Non-Personal Information
We also collect non-personal information about visitors to our website. This information may include:
- IP address
- Browser type
- Device type
- Pages accessed on our site
- Time and date of access
2. How We Use Your Information
Global Freight Express uses the information we collect for the following purposes:
- To provide and manage our logistics services.
- To communicate with you regarding your shipments, inquiries, and account details.
- To process payments and manage billing information.
- To personalize your experience and improve our website’s functionality.
- To send periodic emails, newsletters, or promotional material, with your consent.
- To analyze usage data to enhance our services and website performance.
- To comply with legal obligations and prevent fraudulent activities.
3. Information Sharing and Disclosure
We understand the importance of your privacy and commit to not selling or renting your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors, IT support, and logistical partners. These providers have access to your information solely for the purpose of performing their functions on our behalf.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., subpoenas or court orders).
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of Global Freight Express, our clients, or others as necessary.
4. Data Security
Global Freight Express takes the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:
- Encryption of sensitive data.
- Regular security assessments.
- Limited access to personal information by authorized personnel only.
Despite our efforts, no system can guarantee complete security. We encourage you to take appropriate precautions when sharing personal information online.
5. Your Rights and Choices
You have certain rights concerning your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Opt-out: You can opt out of receiving promotional communications by following the unsubscribe instructions provided in our emails.
To exercise any of these rights, please contact us using the information provided below.
6. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to Global Freight Express. We encourage users to review the privacy policies of any third-party sites they visit, as we are not responsible for the practices of those sites.
7. Changes to This Privacy Policy
Global Freight Express reserves the right to amend this Privacy Policy at any time. We will notify you of any significant changes by updating the effective date at the top of this Policy and, where appropriate, through direct communication. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
Global Freight Express
Fresno California USA
Email: support@globalfreightex.com
Phone: +15072019822
Thank you for trusting Global Freight Express with your logistics needs. Your privacy is important to us, and we are dedicated to protecting your personal information while providing exceptional service.